I don’t know exactly what causes the problem, but I’m unable to download anything from HP (Hewlett-Packard) website. I tried downloading using multiple FTP clients from different platforms and it appeared that Safari under MacOS can download the files, while Firefox under both Windows and MacOS can’t. Right now I tried to get the same file from two XP computers using FireFox and one was able to download the file, while the other one wasn’t. It’s not about firewall settings and not about passive/active mode. If someone knows the reason and how to fix the problem I’d appreciate a comment on this post.
If anyone else is experiencing the same problems use the following solution: copy the URL of the link you’re trying to download the file from (in FireFox right-click on the link and choose “Copy Link location”), paste the link into the browser’s address line, replace “ftp://” with “http://” and hit enter. This will download the file using HTTP protocol.