I don’t know exactly what causes the problem, but I’m unable to download anything from HP (Hewlett-Packard) website. I tried downloading using multiple FTP clients from different platforms and it appeared that Firefox under MacOS can download the files, while Firefox under Windows can’t. It’s not about firewall settings and not about passive/active mode. If someone knows the reason and how to fix the problem I’d appreciate a comment on this post. If anyone else is trying to get files (for instance drivers) from HP website use the following solution: copy the URL of the link you’re trying to download the file from (in FireFox right-click on the link and choose “Copy Link location”), paste the link into the browser’s address line, replace “ftp://” with “http://” and hit enter. This will download the file using HTTP protocol that works flawlessly even on HP.com